Warning.... Best Buy Flip side kind of
Scott Stevens
smsshs at LOYOLA.EDU
Thu Apr 3 21:50:07 EST 1997
I thought I'd chime in with a similar story, though one with a
better ending. About 5 minutes to 10 one morning I called my local
Baltimore Best Buy to ask if they carried Corel Graphics Pack and for how
much. I did not realize the store opened at 10. And even though the
store wasn't due to open for another 5 minutes, someone answered the
phone. I asked if they had the software and how much. The guy's response
was the store didn't open for another 5 minutes; I'll need to call back
then.
After hanging up I spent the next 10 minutes steaming. I called
back and asked to speak to the manager. I did. I explained to her what
happened, how mad I was, and how stupid the guy answering the phone was to
answer just to say the shop was shut. The manager apologised for several
minutes, and as I was about to hang up she asked what exactly I was
looking for. I told her. She checked it out. They had it for about
$100. I asked, not expecting much, if she'd knock a few dollars off the
price. She took $30! off the price. Boy was I shocked.
I can't say much about the sales people they hire, but management
down here certainly seems to be on the ball.
Cheers,
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Scott Stevens (smsshs at loyola.edu)
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"You've got Internet gateways through my world."
--'Strange Ways', Ace of Base, "The Bridge"
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