bare bones design - AKA telnet apps info

[Carole Leita]

We've found the same problems and solved it by explaining it somewhat on 
our page that points to the telnet to our online catalog - 

http://www.ci.berkeley.ca.us/bpl/files/bplcat.html

 and then pointing them to what I think is the best help page on this
issue - Melvyl's - at

http://www.dla.ucop.edu/dlaweb/connect.html

Regards,

Carole
______________________________________________________________
Carole Leita, leita at netcom.com
Internet/Reference Librarian, 510-644-6100 ext.313
Berkeley Public Library, 2090 Kittredge St., Berkeley CA 94703
URL: http://www.ci.berkeley.ca.us/bpl/
______________________________________________________________

> I proof my stuff on Lynx, Netscape, Mosaic and Explorer ..but have found
> AOL browser the great common denominator. Since posting our page two
> weeks ago, we have turned up a nasty little problem...lack of telnet
> support is becoming increasingly common. AOL Mac has no telnet support;
> PC only with added software and installation; WorldNet does not supply
> telnet support at the outset; two other patrons had accounts with
> smallish ISPs and had been provided only the Netscape1.2 Personal
> browser, no telnet app. We are dealing with calls and e-mail telling
> us the link to our catalog is "broken" ..and then trying to walk patrons
> through what is telnet and why might they want it. Not only can you
> not assume that everyone is on an ISDN line...you can't even assume
> they can make basic connection types!
>