Response to WWW/ILL requests

[Kurt W. Wagner-Reference/Electronic Resources]

As are many libraries, we are preparing to inaugurate ILL requests 
through our web page. Some housekeeping/management issues arise. To whom
are the requests routed (direct to ILL?). What has your volume of requests
been like since adding this service? What issues/problems have come out
since adding this service? Any mistakes we should try to avoid? Any advice
from those who've done it?

TIA
Kurt

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Kurt W. Wagner                     kurt at frontier.wilpaterson.edu
Reference Librarian/Electronic Resources           (201)595-2285 
William Paterson College of New Jersey
   www.wilpaterson.edu/wpcpages/library/sarah.htm
   www.wilpaterson.edu/home/staff/kwagner/kurt.htm
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