[Web4lib] What to call the links

Leo Robert Klein leo at leoklein.com
Thu May 1 09:47:35 EDT 2008


Elizabeth Edwards wrote:

> In response, we did a language usability test with students and staff, and
> found that in some instances, our branding ("consortium loan service" rather
> than "borrow from other schools") was preferred - while in others, students
> responded to the task-based terminology.  These results may be flawed,
> however, because in at least some instances students appeared to be looking
> for the terminology that was closest to the language currently in use on our
> website.

Wow, "consortium loan service" won out over "borrow from other schools"? 
   I'd only pick the former if my name was "Consortium".

Was there any reason for this?

LEO

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