[Web4lib] Extended Validation and WebTV

Sarah Smith ssmith at saclibrary.org
Wed Jul 2 15:52:47 EDT 2008


>> We recently upgraded our SSL certificate to VeriSign's Secure Site
Pro
>> with Extended Validation. I've had several calls from WebTV customers
>> who get an error message along the lines of not being able to
establish
>> an encrypted connection. I called WebTV and the rep didn't even
>> recognize the name "VeriSign", but suggested powering down, powering
up,
>> clearing cookies, and restarting. Does anyone have additional
>> information I can pass along to patrons?

> I don't know if this is helpful, but there is a WebTV emulator which
> might let you see what they're seeing.  I only use it for site
> testing, so I don't know how it will handle your problem.

> The old WebTV developer site is gone, but several versions of the
> emulator are available at:

> <http://media.zefie.com/Apps%20&%20Archives/WebTV%20Viewer/>

-- 
> Bob Sullivan
> Schenectady Digital History Archive
> <http://www.schenectadyhistory.org/>
> Schenectady County (NY) Public Library

The emulators do replicate the issue and seem to verify that at least
the older versions just aren't capable. 

Thank you, Bob!




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