[Web4lib] Re: new and "improved" Google Analytics

Leslie Johnston johnston at virginia.edu
Thu Jun 21 16:44:05 EDT 2007


Maybe old news, but I followed a path suggested by Ed Hirst and this 
worked for me:

Go to the Visitors Overview.

Click on the Visitor's Profile -- network locations

You'll be taken to a list of visitor domains.  Click on your domain.

You'll get data on the domain.  There's a drop-down called 
"Segment."  One of its options is Browser.  Selecting that will show 
the browsers used by visitors from your domain.

Harder to get to, but the info is still there.

Leslie

At 07:27 PM 6/6/2007, libwebdev wrote:
>Thanks to everyone that responded on- and off-list with ideas.
>
>I need to point out, in case I wasn't clear in the first instance, yes I can
>get browser stats, and yes I can get visitor location stats, but the new
>version doesn't give me those together so I can see that visitors using IE5*
>are coming from inside my network.
>
>It seems that this information is indeed missing from the new version, and
>there are several other disgruntled users complaining about it here
>http://www.veen.com/jeff/archives/000965.html (thanks again for that Carl).
>
>regards,
>lib
>
>
>
>On 6/6/07, libwebdev <libwebdev at gmail.com> wrote:
>>
>>Hi folks,
>>
>>I've been using Google Analytics on our library site for a year or so, to
>>complement the stats I get from our network webmaster. Now it's been
>>"improved", and I cannot find vital data in the new version.
>>
>>I used to be able to drill down through browser versions, and get the
>>network location of users using specific browsers/versions. This information
>>is vital to me, because I'm begging and pleading with our IT department to
>>rid our organisation of IE5.0 and IE5.5. Without exception, ALL visitors
>>to our site using these dinosaur browsers are internal users, and account
>>for about 5% of visits. That's enough of a figure for me to feel the need to
>>support them, but feel it's a waste of my time. These stats are my
>>ammunition.
>>
>>I've looked, and dug, but can't find this information. I contacted
>>Google's help, but all I got was an automated "please read our FAQ or ask in
>>the forums" along with instructions on how to PAY for support from a third
>>party. Umm, I don't think so.
>>
>>I'd really rather not tackle a google forum before I have to. So, has
>>anyone here played with the new version enough yet to know if this
>>information is even still available? I'd be very grateful for instructions
>>on how to find it.
>>
>>thanks,
>>lib
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------------
Leslie Johnston
Head, Digital Access Services
University of Virginia Library
http://lib.virginia.edu/digital/
http://lib.virginia.edu/digital/das/
johnston at virginia.edu 



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