I'm looking for example SLAs between the library and the computing department. Anyone have any they'd like to share? TIA, Ilana Ilana Kingsley, Web Librarian University of Alaska Fairbanks, Elmer E. Rasmuson Library 310 Tanana Drive,Room 449, Fairbanks, Alaska 997755 Tel: 907-474-7518 kingsley at arsc.edu || ffimk at uaf.edu