[WEB4LIB] Website redesign survey

[Michael Creech]

As part of our redesign efforts last year, we created an online survey. 
Between the interest that the faculty, staff and students had in the
library's web site and the chance at winning a prize (a nice MP3 player
worth about $300), we ended up with nearly 1,300 responses.  Our survey
was less about what features our users wanted to see than about the
graphical design of the site, since we had employed other methods to get
user input regarding features (e.g., focus groups, card sorting and link
naming).  Overall, I would have to say the outcome has been very
successful.

--
Mike Creech, MILS
Web Development Coordinator
The Sheridan Libraries
Johns Hopkins University
410.516.0632 (p)
410.516.5339 (f)

>>> Jonathan Bloy <JBloy at edgewood.edu> 03/10/05 10:27 AM >>>
We're looking to do a major redesign of our library's website and want
to get user opinions regarding features they would like to see, etc.

I stumbled across a college library's website where they've set up an
online survey to do just that.  Some of the questions included are how
often they use the site, menu layout preferences and lists of current
or
proposed features which people can rank (must have, nice to have, good
but not on the home page, could live without, etc.).

In order to entice people to participate, anyone filling out the
survey
is eligible to win a few prizes.

I've tried contacting the aforementioned library to find out if
they're
getting a good response from their survey, but haven't had much luck.

Has anyone else out there in libraryland (especially academic
libraries)
done something similar?  If so, was it worthwhile?  Did you get a
decent
response?

---
Jonathan Bloy
Web Services Librarian
Edgewood College
Madison, Wisconsin
http://library.edgewood.edu