Free Webcast January 11th: An Introduction to LibQUAL+(TM)

[ARL/OLMS Online Lyceum]

Register now for free!
A Webcast Introduction to LibQUAL+(TM)
Tuesday, January 11, 2005
1:30-3:00 p.m. Eastern Time (10:30 a.m. - 12 noon Pacific)
http://www.arl.org/training/webcast/libqualintro/

Join the LibQUAL+(TM) team and special guest Charles B. Lowry, Dean of 
Libraries at the University of Maryland, for a live ARL/OLMS webcast on 
Tuesday, January 11 from 1:30-3:00 pm eastern time. This interactive 
event provides an orientation to the LibQUAL+(TM) survey and gives 
real-life examples to help you learn more about the survey instrument 
and its implementation.

This LibQUAL+(TM) webcast covers:

* What is LibQUAL+(TM)? A brief overview of the survey, its development, 
and its use

* Why do LibQUAL+(TM)? The University of Maryland has participated in 
LibQUAL+(TM) three times and will do so again in 2005. Learn more about 
their participation and the value of LibQUAL+(TM) results to the 
Maryland libraries

* How do you do LibQUAL+(TM)? An overview of the steps involved in the 
survey process from registration to completion, as well as information 
about the results that each library receives as a LibQUAL+(TM) participant.

The webcast incorporates instructive slides; speaker discussion; and 
live, interactive Q&A sessions with the webcast audience. Libraries are 
encouraged to invite multiple participants from across your institution 
to view the webcast as a group!

Presenters include: Duane Webster, Executive Director, ARL; Charles B. 
Lowry, Dean of Libraries, University of Maryland; Martha Kyrillidou, 
Director, ARL Statistics and Measurement Program; and Amy Hoseth, 
LibQUAL+(TM) Communications Coordinator.

For more information, please contact Karen A. Wetzel, ARL/OLMS Program 
Officer for Distance Learning, at karen at arl.org or 202-296-8656.

-- 
Karen A. Wetzel
Program Officer for Distance Learning
Association of Research Libraries
21 Dupont Circle, Suite 800
Washington, DC 20036
Tel.: 202-296-8656
Fax: 202-872-0884
karen at arl.org