[WEB4LIB] RE: Exchange Server and Webmail

[Genny Engel]

The only webmail access issue I've seen around here is when the webmail
is on a nonstandard HTTPS port.  On our wireless service we only allow
HTTP to port 80 and HTTPS to port 443, but some patrons use a webmail
address that immediately redirects from one of those ports to a
different port.  At that point the patron is unable to proceed.  Do you
limit which ports you allow traffic to?  




> -----Original Message-----
> From: Chris Murphy [mailto:chrism at thecommunitylibrary.org] 
> Sent: Tuesday, August 10, 2004 6:11 PM
> To: Multiple recipients of list
> Subject: [WEB4LIB] Exchange Server and Webmail
> 
> 
> Occasionally, patrons on our public Internet stations report not
being 
> able to access their web based email accounts at their 
> corporation/university/etc. In each case I've seen, the interface 
> appears to be with a Microsoft Exchange Server.
> 
> By policy, our public Internet stations do not permit access to 
> Microsoft Outlook or Outlook Express, and I am guessing the server 
> requires some form of Outlook be installed on the client computer.
> 
> Is this correct? We don't use MS Outlook, and our mail server uses 
> Linux, so I am inexperienced with Exchange servers and their 
> requirements for web access.
> 
> I see this problem only a handful of times per year, but if there is
an 
> easy way to get around it without enabling Outlook, I would 
> like to do so.
> 
> Any advice or tips will be appreciated.
> 
> Thanks,
> 
> Chris
> 
> -- 
> Christopher Murphy
> Information Systems Manager
> The Community Library, Ketchum, Idaho
> chrism at thecommunitylibrary.org 
> http://www.thecommunitylibrary.org 
> 
> 



Genny Engel
Internet Librarian
Sonoma County Library
gengel at sonoma.lib.ca.us
707 545-0831 x581