Trouble getting IRS forms

Dawn Kovacs d-kovacs at mail.wheaton.lib.il.us
Fri Jan 11 10:39:24 EST 2002


Hello,

We're having trouble getting IRS forms from the IRS Web site on 
certain PCs.  We can get to the IRS site fine, it's getting to the 
forms which are located at http://ftp.fedworld.gov that we have 
trouble with.  On some PCs we have no trouble accessing the PDF 
forms, on others we get an error message that there is no DNS entry.  
Just typing in the URL for ftp.fedworld.gov returns the no DNS entry 
error, but on other PCs we get a full directory listing of the site.

Our PCs are running Win95, Win98 and Win2000, along 
with Netscape 4.75 and MSIE 5.5.  If it works in Netscape it will 
work in MSIE on the same PC, but if it does work with one it won't 
work with the other .  Three of the computers having the problem are 
at our Reference Desk and they don't have any kind of  security 
software installed.  One of the Reference PCs works fine.  Our 
Computer Lab has 9 PCs running W2K, PWB, and Deep Freeze.  All were 
configured exactly the same.  We can get to an IRS form just fine on 
one, but the one next to it says "No DNS Entry." 

There doesn't seem to be any kind of consistency regarding OS or 
browser.  It either works or it doesn't.  Does anyone have any 
idea what might be causing this?

Thanks for your help.

Dawn Kovacs
Wheaton Public Library
Wheaton, Illinois



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