PDF Files that will not Print

giz womack womack at wfu.edu
Mon Mar 19 15:14:31 EST 2001


Hi All,

Lately we have had more and more users unable to print certain .pdf
files from our online resources. The problem is sporadic, and does not
affect all .pdf files. We have tried printing the files in question to
other printers with no luck, these .pdf files are not unusually large,
and when we try a different .pdf file it has no trouble printing. We
have the latest driver on both our lab machines and laptops....I have
checked the adobe site for info, done some internet searches, I'm just
not sure how to procede with diagnosing and fixing this problem. Any
pearls of wisdom out there?

Thanks,
Giz
--
H. David "Giz" Womack
http://www.wfu.edu/~womack
ITC Specialist III
Z. Smith Reynolds Library
Wake Forest University
PO Box 7777
Winston-Salem, NC 27109
Office-336.758.4314
Fax-336.758.8831

ZSR Computer Training Materials
http://www.wfu.edu/Library/ITC/training/

Student ThinkPad Training Request Form
http://www.wfu.edu/Library/cgi-bin/training.cgi
---------------------------------------------------

"A computer lets you make more mistakes faster than
any invention in human history--with the possible
exceptions of handguns and tequila."

--Mitch Ratliffe, "Technology Review"




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