[WEB4LIB] Chat as a library instruction tool?

[Ilene Frank (REF)]

On Wed, 4 Oct 2000, Susan Smith wrote:

> I am curious if anyone is using chat as a tool in online library
> instruction? I am familiar with its use in other educational situations
> and even as a reference tool. It could possibly be useful in a distance
> education information literacy course....If you are using chat for
> instruction or know of an institution that is, I would love to hear
> about how it is being used and if it is a successful tool.

Yes, our Florida Distance Learning Reference Referral Center has been
doing this very thing! I'll forward this to Stephanie Race
(srace at lib.usf.edu) who can tell you more about it.


Ilene Frank, Reference Dept.
Tampa Campus Library, LIB 122 
University of South Florida, Tampa FL 33620
ifrank at lib.usf.edu        Work 813.974.2483
http://www.lib.usf.edu/~ifrank/