[WEB4LIB] Acrobat Reader & Netscape troubles

[Debra Lords]

Core questions, Bob, that you don't mention:
How much memory is on the machine?
How large is the hard drive?
How much of the hard drive is free?
What else is running besides Netscape and Acrobat (tell this by
looking at the running processes (Ctrl-alt-del)?

Things to try (not knowing what you have already tried):
Close down all processes (Ctrl-alt-del) except Explorer and
Systray.  These are all that are NEEDED to run Win95.
Then open Netscape and then try to open Acrobat.
What happens?

-- 

Debbie

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Debra Lords			Experience is what you
dlords at library.utah.edu		have just right after 
ACLIS Labs			you need it.
585-9810


Bobb Menk wrote:
> 
> We have several machines that are seizing up on opening Acrobat 4
> Reader.
> 
> Machines are Win95, running Netscape 4.7x. The windows message is a page
> fault in the Acrord32 module. Haven't had any luck at either the Adobe
> or MS support sites. Any one else experienced this and have a solution?
> 
> Thanks in advance.
> --
> ________________________________________________
> Bobb Menk
> Electronic Resources Librarian
> MIT Lincoln Laboratory Library, S0-751
> 244 Wood Street
> Lexington, MA  02420-9176 USA
> 
> email: bmenk at ll.mit.edu
> Voice: (781) 981-5354       Fax: (781) 981-2877
> ________________________________________________