HumanClick?

[Drew, Bill]

Is anyone using HumanClick to provide assistance to your users?  It is a
free service that provides one on one chat using Java on the remote user's
PC with a client on the one providing assistance.  I am seriously looking at
using it to replace AOL Instant Messenger for our online help.

http://www.humanclick.com/

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Wilfred (Bill) Drew
Associate Librarian, Systems and Reference
SUNY Morrisville College Library
drewwe at morrisville.edu 
Home: http://www.morrisville.edu/~drewwe 
Not Just Cows: http://www.morrisville.edu/~drewwe/njc/ 
Library: http://www.morrisville.edu/library/