Surveys

[Drew, Bill]

Awhile ago I submitted a survey asking what types of tools were being used
to provide real-time communication between reference desk and remote users.
I only got 4 responses.  I know from poking around on the web and from going
to various conferences that a lot more than 4 libraries are offering such
services.  I have been asked to write up my survey results for an article
for a library magazine.  I can't do anything with such a low return rate.
How do I get more people to respond to my survey?  I fill out almost every
survey sent out by other librarians and library school students.  Any
suggestions?

___________________ 
Wilfred (Bill) Drew 
Associate Librarian, Systems and Reference 
SUNY Morrisville College Library 
drewwe at morrisville.edu 
Home: http://www.morrisville.edu/~drewwe/ 
Not Just Cows: http://www.morrisville.edu/~drewwe/njc/ 
Library: http://www.morrisville.edu/library/ 
Have Laptop -- Will Travel. 



There's nothing to match curling up with a good book when there's a repair
job to be done around the house. - Joe Ryan