[WEB4LIB] Need help with coding for online form

Wed Dec 15 12:36:31 EST 1999

If you have access to the web server log and know
the exact time of the post, perhaps you could see
if the "mistakes" are all from people using the very
same browser and version number.  Maybe the problem
is at the browser end, not yours?
Kevin

Catherine Buck Morgan wrote:
> 
> We have an intermittent problem with an online request form. Usually all
> the text typed into the request text box comes across, but a couple of
> times a week we will get a request with the text abruptly abbreviated.
> Sometimes we only get the first line, sometimes we'll get two or three
> lines, and then it stops. It's been very frustrating for our ILL people,
> and I can't tell you how frustrating it's been for me!!! The code looks
> good.
> 
> The page is at http://www.state.sc.us/scsl/scln/ill/info.html. I've
> copied the code below. I've indicated the problem box with some ***.
> Thanks very much!!
> 
> <html>
> <head>
> <title>SCLN Inter-Library Loan Service - Information Request
> Form</title>
> </head>
> <body>
> <table>
> <tr><td width=120><img align=left
> src="/scsl/scln/ill/blue6.gif"></td><td width=420><center><h2>South
> Carolina Library Network<br>Inter-Library Loan Service<br>Information
> Request
> Form</h2></center></td></tr></table>
> <hr>
> 
> <p>Use this form to request information from the State Library on
> subjects of interest to your patrons.  Be as detailed as possible in
> describing the information requested, and how it will be used (e.g. for
> personal interest, term paper, etc.).  Identifying the age level (adult
> or student) of the patron and sources previously checked will help us to
> supply appropriate materials.</p>
> 
> <p>Providing as much information as possible will help us to fill your
> request promptly and correctly.</p>
> 
> <FORM ACTION="/cgi-bin/scsl/scln/infoill.pl" METHOD=POST>
> 
> <INPUT TYPE=HIDDEN NAME="SEQUENCE" value="1">
> <INPUT TYPE=HIDDEN NAME="LTYPE" value="P">
> 
> <TABLE COLS=2 WIDTH="100%" BORDER=0>
> 
> <TR>
> <TD WIDTH="20%"><B>Name of Library:</B></td>
> <TD WIDTH="75%"><INPUT TYPE=TEXT NAME="NAME" SIZE=60></TD>
> </TR>
> 
> <TR>
> ***** <TD WIDTH="20%" VALIGN=TOP><B>Information
> requested:</B></td><TD><TEXTAREA
> NAME="NOTE1" WRAP="physical" ROWS=10 COLS=60></TEXTAREA></TD>
> </TR>
> 
> <TR>
> <TD WIDTH="20%" VALIGN=TOP><B>Purpose for which
> requested:</B></td><TD><TEXTAREA
> NAME="NOTE2" WRAP="physical" ROWS=5 COLS=60></TEXTAREA></TD>
> </TR>
> 
> <TR>
> <TD WIDTH="20%"><B>Patron category:</B></td>
> <TD valign=bottom>
> <INPUT TYPE=RADIO NAME="PATRON" VALUE="Adult" CHECKED> Adult
> <INPUT TYPE=RADIO NAME="PATRON" VALUE="Student"> Student
> <INPUT TYPE=RADIO NAME="PATRON" VALUE="Technical"> Technical</TD>
> </TR>
> 
> <TR>
> <TD WIDTH="20%" VALIGN=TOP><B>Sources checked:</B></td><TD><TEXTAREA
> NAME="NOTE3" WRAP="physical" ROWS=5 COLS=60></TEXTAREA></TD>
> </TR>
> 
> <TR>
> <TD WIDTH="20%" VALIGN=TOP><B>Notes:</B></td><TD><TEXTAREA
> NAME="NOTE" WRAP="physical" ROWS=5 COLS=60></TEXTAREA></TD>
> </TR>
> 
> </TABLE>
> 
> <br><br>
> <center><INPUT TYPE=SUBMIT style="font-weight: bold; font-size: 14pt"
> VALUE="Next">&nbsp;&nbsp;&nbsp;<INPUT
> TYPE=RESET style="font-size: 9pt" VALUE="Clear text"></center>
> </FORM>
> 
> </BODY>
> </HTML>

-- 
Kevin Kierans,  Manager of Library and Support Services
   Thompson-Nicola Regional District Library System       
     Kamloops, B.C.  CANADA  V2C 2A9 (250)374-8866         
mailto:kkierans at tnrdlib.bc.ca  http://www.tnrdlib.bc.ca/
   Reader's Robot: http://www.tnrdlib.bc.ca/rr
--