Patron Technophobia

[Pinkham, Lida]

Interesting article on what the NYPL is doing to train their patrons...

http://www.infotoday.com/cilmag/feb/story2.htm


Lida Pinkham
Training Resource Coordinator
Public Library of Charlotte & Mecklenburg
704-353-0631
lpinkham at plcmc.lib.nc.us
http://www.plcmc.lib.nc.us

"Now, here, you see, it takes all the running you can do, to keep in the
same place.  If you want to get somwhere else, you must run at least twice
as fast."
~Lewis Carrol, Through the Looking Glass