[WEB4LIB] Web Navigation book

[Roy Tennant]

On Tue, 27 Oct 1998, thom wrote:

>The big thing missing in the Web Navigation book is
>absolutely nothing on evaluation.

If you look at evaluation as an "after the fact" activity, then I suppose
you're right. But there is a substantial section at the very beginning of
the book on user testing. That is, finding out what works or doesn't work
by interacting with real users in various ways. Ahead of time. Fleming
also cites Spool's work, as well as Jakob Nielsen's and many others.
Roy