Netscape printing problems

[Thomas McMillan Grant Bennett]

I  jusst tried  printing your test site below using Win 95 Communicator
4.01 and a networked HP laser jet 4p.  I printed the page right when I
got to it with no problem.  Next I filled out the form and printed the
page.  The second print out was exactly like the first, no form data was
printed just the form and side bar.  Last I printed the results of the
cgi query again with no problem. I used the print button from the print
icon in the navigation tool bar each time.
  Although I had good results at your test site, I have seen the problem
you refer to on other computers in our library searching other sites.
Sometimes I have found that if you click anywhere in the frame that you
want to print out and then choose the print button it will print
sometimes.  It seems that I most often find it to be a problem with
frames, but the page I got from your test site was not html frames but
rather a table.

Thomas Bennett


jbauman at nslsilus.ORG wrote:

> We have problems with Netscape 3.0 on both Win 95 and Win 3.1 printing
>
> to
> non-networked DeskJet 600 printers.
>
> Problem #1: "Document Contains No Data" or "No pages to print".  This
> problem was addressed by Web4Lib back in March.  These pages are
> generally cgi generated pages.  It is possible to save these pages as
> HTML files, open them, and then print.  Has anyone come up with
> another
> solution?  Is it just a problem with the DeskJets or are those of you
> with other printers having the same problem?  A good test site for
> this
> is the Social Security Death Index
> http://www.ancestry.com/ssdi/advanced.htm
>
> Problem #2:  Some pages, and I haven't been able to determine a common
>
> thread, will not print on the DeskJet 600 series printers. A message
> appears about a printer driver problem or a GPF that points to the
> printer.  The page will print fine on a Panasonic KX-P3124 dot matrix
> printer. I believe we do have the most recent printer drivers
> available.
>
> Any suggestions?  Thanks in advance for your help.
>
> ****************************************
> Jennifer Baumann
> Reference/Electronic Resources Librarian
> Highland Park Public Library
> 494 Laurel Ave.
> Highland Park, IL  60035
> PH (847) 432-0216
> FX (847) 432-9139
> jbauman at nslsilus.org



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