[mwidener@mail.law.utexas.edu (Mike Widener): NCC Washington Update 2:15, 5/8/96]

Peter Graham, RUL psgraham at gandalf.rutgers.edu
Fri May 10 11:29:59 EDT 1996


From:  Peter Graham, Rutgers University Libraries

I forward the LC hearing part of this message as of interest to this list, as
demonstrated by other messages that have appeared.  --pg
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Date: Fri, 10 May 1996 07:57:09 -0700
From: mwidener at mail.law.utexas.edu (Mike Widener)
To: Multiple recipients of list <exlibris at library.berkeley.edu>
Subject: NCC Washington Update 2:15, 5/8/96

NCC Washington Update, vol 2, #15, May 8, 1996
    by Page Putnam Miller, Director of the National Coordinating
    Committee for the Promotion of History <pagem at capaccess.org>

1.  Senate Hearing on the Library of Congress
2.  Senate Hearing on Copyright In the Digital Age [not here included...pg]

1.  Senate Hearing on the Library of Congress -- The Joint Committee on
the Library of Congress heard on May 7 from both the General Accounting
Office (GAO) and the Library of Congress concerning the recently completed
and quite critical GAO management and financial reviews.  This report,
"Library of Congress:  Opportunities to Improve General and Financial
Management," which is several hundred pages long, is accessible from the
GAO Web Page -- http://www.gao.gov  This report will not be made available
in paper format.  Senator Mark Hatfield (R-OR), Chairman of the Joint
Committee, co-chaired the hearing with the Vice-Chairman, Representative
Bill Thomas (R-CA).  Others members of the committee attending the hearing
were:  Senators Patrick Moynihan (D-NY) and Claiborne Pell (D-RI) and
Representatives Bob Ney (R-OH), Ed Paster (D-AZ), Ron Packard (R-CA), and
Vic Fazio (D- CA) -- all of whom stayed for most of the three and a half
hour hearing and had several questions for the panelists.

In opening remarks Hatfield stated that the purpose of the hearing was to
be helpful and the tone was cordial.  In his opening statement Thomas read
from the May 4, Washington Post editorial that summarized the "stinging"
GAO report.  However, both Thomas and the Post concluded that the report
was "wrongheaded" in suggesting an information/broker role for the Library
that would involve abandoning its duties as the custodian of a collection.
Thomas emphasized that there were two separate issues on the table --
management issues and a re-evaluation of the Library's mission.  The focus
of the Committee's concerns was on the management problems with all
members present agreeing that steps must be taken to ensure that the
Library of Congress remains a national repository and a "national
treasure."

The hearing consisted of two panels.  One composed of William Gadsby and
Robert Gramling of the GAO;  Joyce Doria of Booz-Allen and Hamilton Inc.,
the firm that conducted the review for GAO of the Library's mission,
operations, and resources; and Paul Lohneis, of Price Waterhouse, the firm
that conducted the financial audit for GAO.  The Booz-Allen report
highlighted numerous management and operational processes that needed
improvement and presented a long list of recommendations that deal with
organizational structure, personnel policies, technological
infrastructure, and revenue opportunities.  The Price Waterhouse audit
found the Library had made some improvements but still did not have the
processes necessary to generate complete, auditable financial statements.

One of the most controversial aspects of the GAO/ Booz Allen report was
the presentation of three alternative missions for the Library of Congress
-- one would focus on serving the Congress;  another on serving the
Congress and the Nation; and the third on servicing the Congress, the
Nation, and the World.  The report recommended the first option.
Regarding the third alternative the report stated that the Library had
been "selectively engaged in international commitments," with the foreign
language collections now constituting approximately 50% of the Library's
book collections and approximately 60% of the cataloging workload.  The
report questioned whether continuing to collect large amounts of material
in many languages from many countries was appropriate.

Dr. James Billington, the Librarian of Congress, and Thomas Carney, the
Acting Deputy Librarian, were the two witnesses in the second panel.
Billington stressed that many recommendations in the review were already
being implemented as a result of interna l reviews.  While he indicated
that many of the suggestions were helpful, he strongly defended the
Library's current mission.  In answer to a question from Senator Pell
about the number of foreign language books in the collection, Billington
confirmed that over half of the collection is in foreign languages.
Billington argued that if the Library were to cease acquiring its foreign
language collection, information about large parts of the world would not
be available in the United States.  If the U.S. is to be an economically
competitive global power, Billington said then it needs access to global
information.  The Booz-Allen report, Billington said lacks a fundamental
understanding of the Library's role.

During questioning, the GAO said that they were not recommending a change
in the Library's mission but were putting that on the table for
consideration. Fazio identified human resource issues, particularly racial
and ethnic problems, as the library's largest problem and said that the
Library needed new models for labor relations.  Thomas stressed that the
library has been moving in some new directions without adequate oversight.
In closing remarks, Hatfield indicated that the Congressional letter to
GAO requesting the review of the Library had not mentioned the need to
re-evaluate the mission.  Hatfield concluded the hearing by asking the
Library to prepare for the Committee specific management goals, with
target dates for completion and budget implications.

[...]
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Peter Graham    psgraham at gandalf.rutgers.edu    Rutgers University Libraries
169 College Ave., New Brunswick, NJ 08903   (908)445-5908; fax (908)445-5888
              <URL:http://aultnis.rutgers.edu/pghome.html>


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